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{title} — WeTransfer

Search the Help Center, browse by topic, or speak to support. Whichever's easiest for you.

Find answers about your account, transfers, subscriptions and more.

Help Center — WeTransfer

Contact your account manager for any questions. If you're not yet an Enterprise customer, click the button to submit an enquiry.

If you are having trouble signing in then please <link>click here</link>.

The United States Edition

Send and receive files from your custom WeTransfer page with a unique URL. You can also upload an image to the notification emails where recipients download your files—so you can impress clients from the moment you hit send.

Set a custom URL and give your download page a name

Create your page

Upload up to five rotating images or videos to your page

Add a background

Add an image to transfer emails (the ones with a download link)

Customize transfer emails

Custom download pages and emails

Send large files like a pro

You create together, so why not send files together? With WeTransfer Pro, your team can send files from a shared, branded WeTransfer page and manage file transfers in one place. WeTransfer is a simple, secure way to bring your team (and the files you share) together.

Centralize your file transfers to access all your data from one shared space

1 TB of transfer storage per person

Track download links and manage file transfers as a team

Shared file transfer overview

Show off your teamwork with a branded page and download notification emails

Custom team branding

Team collaboration

Send large files,
together

The simplest way to send big files.

WeTransfer Pro

Be the first to try portals, a new way to organize your work and share files with clients for review. Get the feedback you need and keep it all in one place for a rock-solid workflow.

Exclusive access

Get a sneak peek

For simple file sharing

Free plan

For professionals and teams

With WeTransfer Pro, you can securely send any file up to 200 GB to anyone, even if they don’t have a WeTransfer account.

Sending files has never been easier.

“WeTransfer Pro gives us an <strong>immaculate client-facing window</strong> for our file transfers and neatly integrates our branding.”

“We trust WeTransfer Pro. It’s secure, and we love that we can showcase our branding when we send files.”

Your files are secure with WeTransfer. Two-factor authentication and data encryption are always included—but with WeTransfer Pro, you get even more security. Control file access with password protection and custom link expiration.

TLS and AES-256 encryption help us securely send and store your files

Data encryption

Set a (super secret) password so only you and your recipients can access your uploaded files

Password protection

Decide how long a file transfer is available for download

Custom file expiration dates

Add an extra layer of security to your account by connecting an authenticator app

Two-factor authentication

Extra security

Send large files securely

Send any file format, just drop them into the file upload window

Upload 200 GB of files

Keep all your file transfers in one place (thanks, cloud storage)

1 TB of transfer storage space

Simply upload your high-res videos, large raw images, or heavy design files. Then choose how to transfer your files, either by sending an email or creating a download link to share anywhere you want. Don’t worry about email file size limits, splitting up your files, or downloading new software again.

200 GB file size limit

Send large files
with one click

Resources

No need to select each person individually. Create contact groups and send transfers instantly to the whole team in one go. 

Because adding 23 people individually gets old fast.

Send to everyone in one go

Turn on browser notifications in supported browsers to know exactly when your upload finishes, even if you’re working in another tab.

No need to check back, we’ll let you know when it’s done.

Keep an eye on your upload from another tab

Turn on favorites and comments in transfer settings so recipients can share their thoughts as they preview your files.

 No more back-and-forth emails, recipients can tell you what’s landing right inside your transfer.

Handle feedback inside Previews

Update who can access your restricted transfers anytime, right from the transfer details page.

Because sometimes plans change post send.

Stay in control, even after you hit send

Customize your transfers with a background image, color, and personal message. Whether you’re sharing client work or sending ideas to collaborators, make your transfers reflect your style.

After all, if the work feels like you, the handoff should too.

Bring a little personality to your transfers

Get a detailed timeline of previews and downloads per recipient by sharing with Access control set to Tracked or Restricted.

 For a quick glance at how your transfer’s landing, open any transfer from your transfers list to see a running tally of total previews and downloads.

Keep tabs on your transfers

Click on any transfer to quickly check key details and adjust settings, edit backgrounds, or preview files all in one place. Expired transfers are included too, so you can always remember what went where.

Think of it as your transfer workshop. Except, unlike a real workshop, this one’s always clean and tidy and your transfer tools are always right where you left them.

All the right tools in all the right places

Lost connection? Laptop randomly hyperventilating again? Accidentally closed all your tabs? No stress. 

Uploads now pick up where they left off if your internet drops or your page reloads, so you don’t have to start over. Your progress is saved, and your upload gets going again when you’re back online.

Unstoppable uploads

Sometimes a sneak peek is all you want to share. With the new Preview only setting, you control whether recipients can download the original file in full resolution, or only view it as a preview.

This means you decide how your content is viewed and downloaded—plus it’s a great way to keep multiple versions under control (no more final_FINAL_FINALLLL files on your desktop).

Tease your transfers

Finally—a relationship where you know what went wrong. We’ve strengthened overall service reliability to keep your transfers moving, even in less-than-ideal conditions. 

Smart alerts flag issues like weak internet connectivity early, helping you fix them before they interrupt your workflow.

Spot those red flags

'This link has expired' used to mean it’s over, now you get a second chance. 

You can recover expired transfers for up to a year. Get your files without asking for a new link, as long as the sender enables ‘Recoverable’ when sharing.

Rescue that link

Take control of your inbox—you can now decide exactly which transfer-related emails you receive. 

Keep the notifications that matter, silence the ones that don’t, and stay in control of how often we land in your inbox.

Keep your inbox in check

Your transfers get a head start with uploads now beginning the moment you add a file in WeTransfer, rather than only starting after you hit ‘Send’. 

With less waiting and smoother sharing, you can get more transfers done in less time—share away!

Speedier sends

The new ‘Restricted’ option puts you in full control—only the recipients you choose can access your files. 

You’ll get a detailed notification each time your transfer is downloaded, so you always know what’s happening with your files.

Curate your downloaders

No need to hesitate when hitting ‘Download’—every transfer is now automatically scanned with advanced anti-malware technology. 

We use sophisticated tools to keep harmful files at bay, so you can get to your files worry-free.

What'snew

Send to everyone in one go

Keep an eye on your upload from another tab

Handle feedback inside Previews

Stay in control, even after you hit send

Bring a little personality to your transfers

What's
new